CPAP Travel Machines & Accessories |

Frequently Asked Questions

Transcend® CPAP Travel System houses the lightest and most portable CPAP Breathing Systems made by Transcend and proving to be the most innovative too.

Our Transcend Travel Systems / Lightweight CPAP Systems has won awards at Medtrade 2011 for its innovative design and recently from Frost & Sullivan for best practices in manufacturing. Consumers and industry experts agree that innovative ideas come in small packages when you talk about Transcend.

How do I know if Transcend is right for me?

The Transcend is not for everyone. It is not compatible with all nasal masks and doesn't work with full face mask solutions. For those it is right for, the Transcend is a very convenient option, but we want you to be sure that this machine will work with your treatment and lifestyle. 

If you have any questions please feel free to call and speak with our specialist Transcend team toll free at 1-800-231-2727.

How do I travel with my Transcend? Can I use it on my flight? 

Medical devices are exempt from carry-on restrictions, so be sure to take your Transcend CPAP with you on your flights. We recommend never checking a CPAP device with your luggage as it could be damaged or misplaced during transit. Your doctor can provide you with a Letter of Medical Necessity that you can provide to airline officials with your device, if necessary. You can also purchase a tag stating the medical purpose of your bag to hopefully avoid confrontation about your device. 

It is possible you can use your Transcend during your flight, but you'll most likely need an alternate power source such as the Transcend battery pack to do so. Please contact your airline prior to your flight for exact regulations and in-flight policies. 

Can I use Transcend overseas? 

Yes! The Transcends' included AC power plug is designed to convert to any voltage, anywhere in the world. You will not need a power converter, but you will need an inexpensive plug adapter. This adapter ensures that your power plug will fit into the socket of your host country (unfortunately, they are not standardized around the world). We have plug adapter kits available here.

What kind of warranty is offered with Transcend? 

The Transcend sleep therapy system comes with a two year manufacturer's warranty.

Which mask seals can I use with Transcend? 

The Transcend Sleep Apnea Therapy Starter System is compatible with any CPAP mask via the Universal Hose Adaptor and standard 6 foot hose. The Transcend H6B and H9M Waterless Humidification Systems come with a proprietary interface that can be fitted with adaptors that are compatible with the most commonly used nasal seals, including: 

  • ResMed Ultra Mirage™ II Nasal Seal
  • ResMed Activa LT™ SoftGel Nasal Seal
  • ResMed Activa LT™ Nasal Seal
  • Philips Respironics ComfortGel™ Original Nasal Seal
  • Philips Respironics ComfortGel™ Blue Nasal Seal
Do I need to make any adjustments to my Transcend if I'm at high altitude? 

No. Transcend automatically compensates therapy pressure to altitudes of up to 8,000 feet.

What power options are available for Transcend? 

AC Power - the included Universal AC Power Supply is designed to automatically convert to the proper voltage for any country in the world. You will have to purchase plug adapters when taking the Transcend out of the country.

Optional Mobile Power - By purchasing a DC power adapter for your machine, you'll be able to plug your Transcend into a truck, boat, camper, or car mobile power supply without fear of draining your battery.

Optional Battery Pack - Perfect for camping under the stars, traveling where power is unreliable or for using your CPAP during a power outage, the Transcend battery pack is designed to give you a full night's sleep. The battery can be recharged using your vehicles DC power supply. 

Do I need to charge the battery pack before I use it for the first time? 

Yes, you need to fully charge your battery before using it with your Transcend for the first time.

Can I charge the battery pack while it is connected to my Transcend? 

Yes, the Transcend battery can be recharged with the AC power supply or mobile power adapter while in use. 

How long will the battery power my Transcend during therapy? 

The Transcend battery is available in two different options - a 4 cell option and an 8 cell option. The 4 cell Transcend battery pack provides sufficient power to operate the device for a minimum of 8 hours at a pressure setting of 10 cmH2O. The 8 cell battery option provides power for approximately 15 hours of continuous use at the same setting.

What should I do if I am experiencing problems with my Transcend? 

Call us toll free at 1-800-231-2727

Have a question that's not listed on this page? Please feel free to contact us by phone at 1-800-231-2727 or fill out our contact form and we will be glad to answer any questions you may have.